Here’s the Return Policy for Tusker Fashion based on your preferences:

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Return Policy – Tusker Fashion
Last Updated: 03-02-2024

Thank you for shopping with Tusker Fashion! We strive to offer a smooth and satisfying shopping experience. However, if you’re not entirely satisfied with your purchase, we’re here to help.

Return Period

You have 5 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

The item must be unworn or unused, with tags attached, and in its original packaging.

You will need to provide a receipt or proof of purchase.

An unboxing video is required when requesting a replacement.

Accepted Return Reasons

We accept returns under the following conditions:

1. The product arrived in a damaged condition.

2. The product is missing parts.

3. You received a different product than the one ordered.

How to Start a Return

To initiate a return, contact us at tuskerfashon@gmail.com If your return is approved, we will provide you with a return shipping label and detailed instructions on how to send back your package. Items returned without prior approval will not be accepted.

For any further questions regarding returns, please feel free to reach out to us at tuskerfashon@gmail.com

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Damages and Issues

Please inspect your order as soon as it arrives. If you find the item is defective, damaged, or if you received the wrong item, contact us immediately, so we can assist in resolving the issue.

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Non-returnable Items

There are no specific exclusions for returnable items at Tusker Fashion. However, please ensure that any returned product meets the eligibility criteria above.

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Exchanges

If you wish to exchange an item, return the one you have, and after your return is accepted, make a separate purchase for the new item.

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Refunds

Once we receive and inspect your returned item, we will notify you whether the refund is approved or not. If approved, you will be refunded to your original payment method within 10 business days.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us tuskerfashon@gmail.com

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